• Balance: Check your account balance by dialling *102#.
• Allowances: Check your bundle allowances and renewal date by dialling *8005#.
• Roaming within the European Union: calls within the EU zone will be deducted from your allowance, or charged as per our applicable standard tariffs beyond your allowance.

Activation & renewal

• Please wait for a confirmation message to ensure that the bundle is active when subscribing to a bundle or having a bundle renewed.
• Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.
• Customer ackowledges and agrees that the auto-renewal function will renew the Bundle at the end of its validity period and that the subscription renewal Price will be deducted from the Customer account balance. Please ensure that your account has sufficient funds. To cancel the auto-renewal feature, dial *8160# before the renewal date and follow the instructions.

• Balance: Check your account balance by dialling: *102#
• Allowances: Check your bundle allowances and renewal data by dialing *8100#
• Auto-renewal & cancellation: If you wish to cancel the auto-renewal Dial *8101# before the expiry/renewal date and follow the instructions.
• Roaming within the European Union: data usage in the EU zone will be deducted from your allowance.
• Online customer: Where offers are limited to online customer this is defined as a Vectone customer who bought their SIM online from the Vectone website after 1 November 2015 and last topped up online at the Vectone website, using a Credit or Debit Card.

• Balance: Check your account balance by dialling:*102#
• Allowances: Check your bundle allowances and renewal data by dialing *8120#
• Allowances & validity:Unless otherwise stated allowances are valid for 30 days from the date of purchase. Any remaining allowance after the validity period will not be carried over into the next period.
• Rounding up: Calls are rounded up to the nearest minute for calculation.
• Roaming: Offer allowances cannot be used while roaming.
• Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.

• Validity for all bundle is 30 days.
• Availability: This offer is only for Vectone France Prepaid customers.
• Auto renewal: We will ensure that you always have data by auto-renewing your bundle, just keep your SIM topped up. The charge for the bundle will be deducted from your balance.
• Prepaid: Please wait for our confirmation message when selecting a bundle or having your bundles renewed.
• This will ensure that the bundle is active.
• This offer is only applicable to customers with a France Vectone Mobile number.
• Allowances & validity: Allowances are valid for the period stated in the bundle. Any remaining allowance will not be carried over into the next period.
• Outside of bundle usage: Data used outside of the bundle will be charged at the standard rates as published on the Vectone FR website.
• New customer: Where offers are limited to new customers this is defined as a Vectone customer who has bought their SIM online from the Vectone website within the stated offer date.
• Tethering: Customers should note that Vectone does not offer data tethering.
• Use of any of Vectone services requires acceptance of Vectone Standard Terms and Conditions found at Terms and Conditions.
• Bundle Vouchers Any bundles subscribed via Bundle Vouchers are Non Refundable.
• Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.
• 20% of your data allowance can be used for tethering.

• Validity for all bundle is 30 days.
• Availability: This offer is only for Vectone FR Pay-as-you-Go customers
• Auto renewal: We will ensure that you always have data by auto-renewing your bundle, just keep your SIM topped up. The charge for the bundle will be deducted from your balance.
• Pay as you go: Please wait for our confirmation message when selecting a bundle or having your bundles renewed. This will ensure that the bundle is active.
• This offer is only applicable to customers with a French Vectone Mobile number. 
• Allowances & validity: Allowances are valid for the period stated in the bundle. Any remaining allowance will not be carried over into the next period.
• EU Roaming : Where your bundle includes an allowance as per fair usage policy for “EU Roaming” then your usage (for calls, SMS and Data) whilst roaming within the EU, will be deducted from that allowance then you’ll be charged for your EU Roaming (for calls, SMS and Data) usage (subject to available prepaid balance in your account) the EU Roaming charges. EU Roaming allowance will be automatically adjusted based on the usage of your home bundle.
• Outside of bundle usage: Data used outside of the bundle will be charged at the standard rates as published on the Vectone FR website.
• New customer: Where offers are limited to new customers this is defined as a Vectone customer who has bought their SIM online from the Vectone website within the stated offer date.
• Tethering: Customers should note that Vectone does not offer data tethering
• Use of any of Vectone services requires acceptance of Vectone Standard Terms and Conditions found at Terms and Conditions.
• Bundle Vouchers: Any bundles subscribed via Bundle Vouchers are Non Refundable.
• Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.
• 20% of your data allowance can be used for tethering

• Validity for all bundle is 30 days.
• Your Country Saver(“offer”) allowances are for calls and texts from France to International mobile and landline numbers stated. In order to take advantage of the bundle or offer you must accept all of these terms and conditions.
• This offer is only applicable to customers with a French Vectone Mobile number.
• Outside of bundle usage: Calling minutes (national or international), SMSs, and data used outside of the bundle will be charged at the standard rates as published on the Vectone FR website.
• Calls made within the France to either local, national, geographic or non-geographic numbers will be billed on a per second basis.
• Promotional credit: Credit which Vectone has given to customers for free (Promotional Credit) cannot be used towards purchasing a bundle.
• Call credit transfer: Call credit transfer amount cannot be used to purchase any Bundle(s).
• The quoted price for the bundle/package refers to the price to be effectively paid by you.
• When you subscribe the Bundle/Package, we will deduct the appropriate proportional amount to quoted price as we give on the top up.
• The Inclusive Minutes of the Bundle can be used for voice calls from Vectone mobile to any Albania PLUS Network.
• This bundle is for 30 days from the date of activation.
• 20% of your data allowance can be used for tethering.
• EU Roaming : Where your bundle includes an allowance as per fair usage policy for “EU Roaming” then your usage (for calls, SMS and Data) whilst roaming within the EU, will be deducted from that allowance then you’ll be charged for your EU Roaming (for calls, SMS and Data) usage (subject to available prepaid balance in your account) the EU Roaming charges. EU Roaming allowance will be automatically adjusted based on the usage of your home bundle.
• This collection is intended for non-commercial, private and personal use- Vectone Mobile reserves the right to withdraw its services or terminate the call without prior consultation and with immediate effect if we suspect that this offering will be used for commercial purposes, meetings or when there is no use of a device (such as a SIM box), or when using tethering or any other reason which Vectone suspect is not acted in accordance with the terms of which we suspect that illegal mode is handled (eg in case of abusive, unusual or fraudulent conduct).