Find simple solutions to problems

Got a question or a problem? Try our Quick Fix Guide first - solutions and information to all the most common queries. Thank you for trying the Quick Fix Guide - if you still have questions or require help then contact customer care services.

How to keep your number?

You can easily join Vectone Mobile with the same number you have with your current service provider.

Simply fill in the below form, sign it and send it to support@vectonemobile.fr or send it to the following address:

Vectone Distribution SAS
58 avenue de Wagram
75017 Paris, France. 


Download Port-In Form: Click Here