The following is a list of frequently asked questions about the Vectone Mobile PAYG service. If you have a question that is not answered here, our Customer Services team are happy to help.
Outgoing calls will be charged at set rates dependent on the country and network the call is made from and to.
To find out your call rate to any destination while you’re roaming outside of France simply key in *108* followed by the recipient’s number followed by the # key, and press the call button. The per-minute call rate from your current location will automatically display on your mobile screen.
This is done automatically for you when you use a Vectone Mobile SIM. It’s not a service that is available to customers of other networks.
No – simply dial direct. The call savings you make will be handled when Vectone Mobile routes the call to your destination.
Yes. It’s better to make sure you have correct settings on your phone when you are travelling abroad.